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Customer Service Associate

1 month ago


Nashua, New Hampshire, United States United States Postal Service Full time
About the Role

As a Customer Service Associate with the United States Postal Service, you will play a vital role in providing exceptional customer service and support to our valued customers. Your primary responsibility will be to assist customers with their postal needs, answering questions, and resolving issues in a professional and courteous manner.

Key Responsibilities
• Provide excellent customer service and support to customers
• Assist customers with postal transactions and services
• Maintain a clean and organized retail lobby
• Perform routine maintenance on self-service kiosks and mobile point of sale devices

Requirements
• High school diploma or equivalent required
• Ability to work in a fast-paced environment
• Excellent communication and customer service skills
• Ability to lift up to 70 pounds

This is a temporary appointment for a period not-to-exceed 360 days. Subsequent appointments after a 5-day break in service may be offered but are not guaranteed.