Customer Service Professional

5 days ago


Nashua, New Hampshire, United States St. Mary's Bank Full time
Unlock Your Potential at St. Mary's Bank

We take pride in our heritage as New Hampshire's- and the Nation's- first credit union, committed to the credit union philosophy of 'people helping people.'

As a solid, stable financial institution with over a century of success, we have created a work environment that rewards dedicated employees with benefits to help them achieve their personal and professional best.

The best jobs enrich your life with much more than just money. At St. Mary's, we offer highly competitive compensation packages. But that's just the beginning of what makes working on our team so rewarding.

  • You have the opportunity to do what you do best every day
  • Your opinions count
  • Your fellow employees are committed to quality
  • Your job is important
  • You are directly connected to the company's mission
  • You will have opportunities to learn and grow
  • You have an opportunity- and a duty- to serve your community through volunteerism

Responsibilities and Expectations

While demonstrating Organizational Excellence, you will be responsible for:

  • Providing best-in-market service to our members
  • Offering products, services, and financial solutions to our membership
  • Meeting cross-sell, deposit, and loan production goals
  • Accurately processing deposit and loan accounts for our members

We estimate the salary range for this position to be around $55,000-$65,000 per year, based on industry standards and location.

To excel in this role, you should possess:

  • A minimum of an Associate's degree
  • One year of experience as a customer service representative with a financial institution
  • A proven track record in loan origination, sales, and member service
  • Knowledge of financial deposit and loan products
  • Proven ability to prioritize tasks, demonstrate time management, apply analytical/problem-solving skills
  • Excellent written and verbal communication skills required
  • Presentation of a professional image to our members and the community
  • Computer experience with knowledge of Microsoft Office
  • Ability to take on varied assignments and work flexible schedules, including Saturdays


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