Customer Service Representative
5 days ago
We are seeking a highly motivated individual to join our team as a Retail Service Specialist. This is an exciting entry-level position in our branch network, ideal for candidates interested in working in a teamwork environment interfacing with AAA members.
This role involves fulfilling member requests such as taking passport photos, planning road trips, distributing maps and tour books, cashiering duties, and other services for members.
Responsibilities:- Provide exceptional customer service to AAA members
- Sell and promote AAA products and services
- Process transactions and handle cash
- Assist members with travel planning and other services
To be successful in this role, you will need:
- Experience in retail sales, banking or similar customer service/sales environment
- Proven ability to exceed assigned sales or service quality goals
- Ability to work Saturdays
- Experience with Microsoft Office basics
- Ability to travel locally when necessary
- A high school diploma or GED
- Successful completion of background check and drug screening
The estimated annual salary for this role is $45,000 - $60,000, depending on location and experience. In addition to a competitive salary, we offer a comprehensive benefits package including health coverage, 401(k) plan with company match, tuition assistance, and employee discounts.
About UsAmerican Automobile Association (AAA) is the largest federation of AAA clubs in the nation, serving over 17 million members across 21 states. We pride ourselves on delivering legendary service and providing value to our members through a wide range of products and services.
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