Customer Service Lead

4 weeks ago


Medford, Oregon, United States MOD Pizza Full time

About MOD Pizza

MOD Pizza is a fast-growing restaurant chain that is passionate about serving high-quality pizzas and salads to our customers. We believe in creating a positive and inclusive work environment where our employees can grow and develop their skills.

Job Summary

We are seeking a Customer Service Lead to join our team at MOD Pizza. As a Customer Service Lead, you will be responsible for providing exceptional customer service, leading our team to deliver amazing pizzas and salads, and creating a positive and welcoming atmosphere in our restaurant.

Key Responsibilities

  • Provide exceptional customer service and ensure that our customers have a positive experience in our restaurant.
  • Lead our team to deliver amazing pizzas and salads, and maintain high standards of quality and presentation.
  • Create a positive and welcoming atmosphere in our restaurant, and ensure that our employees are engaged and motivated.
  • Partner with our General Manager to engage with our community and promote our brand.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

Requirements

  • Minimum of 1 year of customer service or restaurant leadership experience.
  • Experience successfully leading, coaching, training, and motivating front-line employees.
  • Ability to think strategically and act tactically.
  • Ability to stay calm and focused in busy restaurant operations.
  • Must be at least 18 years old.

About MOD Pizza

MOD Pizza is a fair chance employer and an equal opportunity employer. We believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact us.


  • Customer Service Lead

    1 month ago


    Medford, Oregon, United States MOD Pizza Full time

    MOD Pizza Team MemberMOD Pizza is a restaurant that makes pizzas that make the world a better place. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. As a MOD Pizza Team Member, you will be part of a team that is dedicated to creating a positive and inclusive work environment. You...


  • Medford, Oregon, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.Key Responsibilities:Assist customers with policy...


  • Medford, Oregon, United States Alsco Inc Full time

    Job OverviewAlsco Uniforms is a leading provider of uniform and linen rental services, serving over 350,000 customers in 13 countries. We're seeking a driven professional to join our team as a Customer Service Coordinator, responsible for driving customer loyalty through exceptional service and support.Key ResponsibilitiesRespond to customer inquiries and...


  • Medford, Oregon, United States State Farm Insurance Full time

    Job Summary:As an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service to our policyholders. Your primary responsibility will be to assist customers with their insurance needs by providing accurate and timely information. You will also be responsible for processing policy changes and updates in our...


  • Medford, Oregon, United States Lowe's Companies Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lowe's Companies. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting sales growth.Key ResponsibilitiesCustomer Service:...


  • Medford, Oregon, United States People's Bank of Commerce Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Personal Banker to join our team at People's Bank of Commerce. As a Personal Banker, you will be responsible for providing exceptional customer service, promoting bank products, and supporting the development of customer relationships.Key ResponsibilitiesProvide excellent customer service by...


  • Medford, Oregon, United States Sportsman's Warehouse Full time

    Key Responsibilities:As a Cashier/Customer Service Associate at Sportsman's Warehouse, you will be responsible for providing exceptional customer service, greeting customers upon entrance and thanking them upon exiting the store. You will also be responsible for accurately counting money in cash drawers, ringing merchandise through the register, and issuing...


  • Medford, Oregon, United States AMERICAS BEST KIDS INC Full time

    Job DescriptionAt Americas Best Kids Inc., we are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for assisting parents and students with class scheduling and enrollment across the entire ABK organization. You will also be involved in sales...


  • Medford, Oregon, United States Natural Grocers Full time

    Customer Service Role at Natural GrocersAs a valued member of our Customer Care Crew, you will be responsible for providing exceptional customer service, performing various tasks, and supporting company initiatives. Your duties will include greeting customers, handling cash transactions, and assisting in different departments. You will also have the...


  • Medford, Oregon, United States Multi-Site Management, LLC Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Multi-Site Management, LLC.Key Responsibilities:Provide exceptional customer service to all customers, ensuring a positive and welcoming experience.Operate a cash register, handle cash transactions, and maintain accurate records.Assist with fuel...


  • Medford, Oregon, United States Insurance Lounge Full time

    At Insurance Lounge, we're dedicated to making insurance easier to purchase and understand for consumers. As a Customer Service Representative, you'll be on the front lines of making that happen.We're looking for a motivated and tech-savvy individual to join our team in Grants Pass, OR. Previous customer service experience and a positive attitude are a...


  • Medford, Oregon, United States Russ Wimmer - State Farm Agent Full time

    Job OverviewAre you looking for a dynamic and supportive work environment where you can grow and collaborate with a team of experienced professionals? Our agency is expanding, and we're seeking passionate individuals to join us in Medford, OR. As a Customer Service Representative - Insurance Specialist, you'll have the opportunity to engage with clients...


  • Medford, Oregon, United States Randstad Full time

    We are seeking a Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for answering incoming calls, processing transactions, and maintaining customer service metrics.Key Responsibilities:Answering incoming call volume and providing written communication for all lines of...


  • Medford, Oregon, United States Tantillo Auto Group Full time

    Job DescriptionTantillo Auto Group is seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a professional presentation.Answer dealership phones and make outbound calls to customers and prospects.Greet and receive visitors in a friendly and efficient manner.Work cooperatively with the...


  • Medford, Oregon, United States Famous Footwear Full time

    Famous Footwear is seeking a Sales Associate to join our team. Key responsibilities include: Greeting customers warmly and creating a welcoming environment Providing personalized assistance throughout the customer's shopping experience Maintaining a strong knowledge of products, features, and promotions to effectively communicate and drive salesRequirements:...


  • Medford, Oregon, United States Driveway Full time

    Customer Service Agent - Driveway ShopAt Driveway, we are seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for handling customer inquiries related to our Driveway Shop operations.Key Responsibilities:Customer Concierge: Answer customer questions, communicate effectively through chat,...


  • Medford, Oregon, United States Aeropostale Full time

    Aeropostale Job DescriptionAs a Sales Associate at Aeropostale, you will be responsible for creating an exceptional customer experience by engaging, educating, and befriending customers. Your goal will be to achieve and exceed sales goals by utilizing the selling strategy and providing personalized fashion advice to customers. You will also inspire customers...


  • Medford, Oregon, United States Driveway Full time

    Job SummaryThe Driveway Dispatch/Delivery Coordinator is a key member of the Driveway fulfillment team, responsible for coordinating deliveries between customers and fulfillment centers. This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple tasks simultaneously.Key Responsibilities* Coordinate...


  • Medford, Oregon, United States Shannon Harris - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Shannon Harris State Farm Insurance Agency, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have opportunities...


  • Medford, Oregon, United States Insurance Lounge Full time

    At Insurance Lounge, we're revolutionizing the way people purchase and understand insurance. As a Customer Service Representative, you'll be at the forefront of this movement, working with our innovative retail insurance store format. Our unique hybrid model combines the ease of online shopping with the benefits of traditional insurance offices, giving you...