Customer Service Coordinator
1 month ago
Alsco Uniforms is a leading provider of uniform and linen rental services, serving over 350,000 customers in 13 countries. We're seeking a driven professional to join our team as a Customer Service Coordinator, responsible for driving customer loyalty through exceptional service and support.
Key Responsibilities- Respond to customer inquiries and resolve issues in a courteous and professional manner
- Make outbound calls to customers to proactively address their needs and build relationships
- Coordinate the flow of information within the Service Department, maintaining accurate records and reports
- Ensure customer satisfaction and loyalty through timely and effective resolution of issues
- Prepare and distribute welcome packets, renewals, and other paperwork as required
- Excellent telephone and customer service skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong communication and interpersonal skills
- Basic administrative skills and proficiency in MS Office
- High school graduation or equivalent experience
- Competitive pay and benefits package
- Opportunities for career advancement and professional growth
- Learning and development opportunities to enhance skills and knowledge
- Inclusive and diverse team environment
Alsco is an Affirmative Action/Equal Employment Opportunity Employer.
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