Membership Sales and Service Representative

2 days ago


Hackettstown, New Jersey, United States Crunch Fitness - Morris PlainsStanhopeToms River Full time
Job Description

The Membership Sales Advisor will play a key role in delivering an exceptional member experience at Crunch Fitness. This individual will be responsible for ensuring that all members receive the highest level of customer service possible, while also promoting a professional and welcoming atmosphere.

Key Responsibilities:
  • Provide exceptional customer service to members, responding to their needs and concerns in a timely and professional manner.
  • Assist with the recruitment and hiring of new staff members, ensuring that they possess the necessary skills and qualifications to excel in their roles.
  • Develop and implement effective sales strategies to drive new membership growth and revenue.
  • Collaborate with the Club Manager to ensure that all club operations are running smoothly, including front desk administration, customer service, and sales.
  • Lead by example, demonstrating a strong work ethic and commitment to excellence in all aspects of the job.
Requirements:
  • Previous experience in a customer-facing role, preferably in the fitness industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and staff.
  • Strong leadership skills, with the ability to motivate and inspire a team.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.


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