Client Services Professional

7 days ago


Atlanta, Georgia, United States Project Redirect Full time
Job Overview

We are seeking a highly skilled Client Services Professional to join our team at Project Redirect in Downtown Atlanta, GA 30303. The ideal candidate will possess excellent customer service skills, be proficient in MS Office, and have experience with medical billing.

This is a full-time position working Monday-Friday 8:30am-5:00pm. We offer a competitive salary of $55,000 per year, which may vary based on qualifications and experience.

Key Responsibilities
  • Liaise between management and clients to ensure seamless communication
  • Respond to client inquiries and provide resolutions in a timely manner
  • Manage issues experienced by participants and escalate when necessary
  • Coordinate receipt of all documents and maintain accurate records
Requirements
  • High School Diploma required; some college education preferred
  • Medical billing experience and exposure to Medicare/Medicaid
  • Excellent attention to detail and intermediate MS Office skills
  • Great command of the English language and two or more years of high-level customer service experience


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