Lead ServiceNow Engineer
1 day ago
Wells Fargo is seeking a highly skilled and experienced ServiceNow professional to join our team as a Lead ServiceNow Engineer. In this role, you will be responsible for leading complex initiatives on selected domains, ensuring systems are monitored to increase operational efficiency and managed to mitigate risk, and defining opportunities to maximize resource utilization and improve processes while reducing cost.
Key Responsibilities- Lead complex initiatives on selected domains
- Ensure systems are monitored to increase operational efficiency and managed to mitigate risk
- Define opportunities to maximize resource utilization and improve processes while reducing cost
- Lead, design, develop, test and implement applications and system components, tools and utilities, models, simulation, and analytics to manage complex business functions using sophisticated technologies
- Resolve coding, testing and escalated platform issues of a technically challenging nature
- Lead team to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
- Mentor less experienced software engineers
- Collaborate and influence all levels of professionals including managers
- Lead team to achieve objectives
- Partner with production support and platform engineering teams effectively
- 5+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5 + years of ServiceNow Software Engineering experience (new development and support)
- 3+ years of SQL development
- 2+ years of experience with ServiceNow Business Continuity Module (BCM), ITSM, Common Services Data Model, and/or custom workflows
- 2+ years of engineering team leadership
- 2+ years of senior leadership engagement experience
- 1+ years of ServiceNow Automated Testing Framework
- 1+ year of working with globally dispersed team
- 2+ years of Agile delivery experience
- 2+ years working with third-party delivery partners
- Ability to foster a collaborative environment by actively participating in requirements and design discussions
- Ability to work independently and as part of a scrum team to design, implement, and support IT solutions to business needs
- Ability to translate business needs to technical solutions
- Ability to perform data analysis and design
- Ability to design data interfaces
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