Assistant Manager

1 week ago

Sunbury Ohio, United States Express Full time
About Express

Express is a leading fashion retailer that offers a wide range of stylish and high-quality clothing and accessories for men and women. Our mission is to provide our customers with an exceptional shopping experience, offering the latest fashion trends, exceptional customer service, and a unique shopping environment.

Job Summary

We are seeking an experienced Assistant Manager to join our team at Express. The successful candidate will be responsible for assisting the Store Manager in overseeing the day-to-day operations of the store, including sales, customer service, and visual merchandising. The ideal candidate will have a strong background in retail management, excellent communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities
  • Assist the Store Manager in developing and implementing sales strategies to drive business growth and meet sales targets.
  • Provide exceptional customer service, ensuring that customers have a positive shopping experience and are satisfied with their purchases.
  • Oversee the visual merchandising of the store, including the creation of visually appealing displays and ensuring that the store is well-organized and easy to navigate.
  • Manage the sales floor, including ensuring that sales associates are providing excellent customer service and meeting sales targets.
  • Assist with the recruitment, training, and development of sales associates, ensuring that they have the skills and knowledge needed to provide exceptional customer service.
  • Monitor and analyze sales data, identifying trends and opportunities for growth and implementing strategies to drive business results.
  • Collaborate with the Store Manager to develop and implement operational plans, ensuring that the store is running efficiently and effectively.
Requirements
  • 1-3 years of experience in retail management, preferably in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, sales associates, and other stakeholders.
  • Excellent problem-solving and analytical skills, with the ability to analyze sales data and identify opportunities for growth.
  • Ability to work in a fast-paced environment, with a strong focus on delivering exceptional customer service.
  • High school diploma or equivalent required; bachelor's degree preferred.
What We Offer

Express offers a competitive salary and benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. We also offer opportunities for professional development and growth, as well as a fun and dynamic work environment.

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