Assistant Manager

4 days ago


Sunbury, Ohio, United States Express Full time
About Express

Express is a leading fashion retailer that offers a wide range of stylish and high-quality clothing and accessories for men and women. Our mission is to provide our customers with an exceptional shopping experience, offering the latest fashion trends, excellent customer service, and a unique shopping environment.

Job Summary

We are seeking an experienced Assistant Manager to join our team at Express. The successful candidate will be responsible for assisting the Store Manager in overseeing the day-to-day operations of the store, including sales, customer service, and visual merchandising. The ideal candidate will have a strong background in retail management, excellent communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities
  • Assist in Developing and Implementing Sales Strategies

The Assistant Manager will work closely with the Store Manager to develop and implement sales strategies that drive revenue growth and meet sales targets.

Lead a High-Performing Team

The Assistant Manager will be responsible for leading a team of sales associates, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to deliver exceptional customer service.

Manage Store Operations

The Assistant Manager will assist the Store Manager in overseeing the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.

Provide Excellent Customer Service

The Assistant Manager will be responsible for providing exceptional customer service, responding to customer complaints, and resolving issues in a timely and professional manner.

Support Store Manager in Analyzing Business Performance

The Assistant Manager will work closely with the Store Manager to analyze sales data, identify trends, and develop action plans to improve sales performance.

Requirements
  • Education: High School Diploma or Equivalent
  • Experience: 1-3 years of retail management experience
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service

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