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Academic Records Coordinator

2 months ago

Charlotte, North Carolina, United States Queens University of Charlotte Full time
About the Role

Queens University of Charlotte is seeking a highly skilled Academic Records Specialist to join our team. As a key member of our Registrar's Office, you will be responsible for administering the operations of the student records function, including student records management and student registration.

Key Responsibilities
  • Student Records Management: Process student status changes, review grades, and consult with faculty to determine last dates of attendance for students who have never attended or stopped attending.
  • Customer Service: Provide exceptional customer service to current students, former students, and faculty, answering questions accurately and providing academic policy information.
  • Collaboration: Work collaboratively with staff across the University, including Admissions, Student Financial Services, Institutional Research, Information Services, and academic units.
  • Communication: Serve as the point of contact with consortium universities and students, and assist with degree audits and communication with students and advisors.
  • Procedure Development: Work with the Assistant Registrar to develop and implement internal procedures to ensure graduate and undergraduate degree candidates are fulfilling degree requirements per University regulations.
  • Registration Oversight: Oversee the registration of special student groups, including ABSN, BSN, online graduate students, etc.
  • Reporting: May be responsible for the generation, analysis, and calculation of reports.
Requirements
  • Experience: Experience working in an office environment, higher education setting preferred.
  • Skills: Demonstrated proficiency in MS Office applications, ability to uphold the confidentiality of personal and sensitive information, excellent verbal and written communication skills, and exceptional follow-up and follow-through skills.
  • Education: Associate degree or equivalent combination of education and experience.
What We Offer

Queens University of Charlotte offers comprehensive benefits to eligible employees, including medical, dental, and vision insurance, defined contribution and supplemental 403(b) retirement plans, vacation and generous paid holidays, tuition remission and tuition exchange, and more.

About Queens University of Charlotte

Located in the heart of the nation's second-fastest-growing metropolitan area, Queens University of Charlotte leverages the city's diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement.