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Quoting Specialist

2 months ago

Muskegon, Michigan, United States ETNA Supply Full time
Job Summary

We are seeking a highly skilled Quoting Specialist to join our team at ETNA Supply. As a key member of our commercial team, you will be responsible for developing cost quotes on commercial projects under direct supervision.

Key Responsibilities
  • Meet or exceed customer expectations by providing exceptional customer service.
  • Review project documents and understand the scope of work to bid.
  • Handle smaller, standard jobs with efficiency and accuracy.
  • Obtain pricing for materials from vendors or computer database.
  • Prepare detailed cost analyses.
  • Generate accurate and competitive quotes based on project information.
  • Inform supervisor of any observed inaccuracies or omissions in quoted items or computer database.
  • Prepare quote addendums with the assistance of supervisor.
  • Report issues with quotes and customer concerns to supervisor for handling.
  • Attempt to upsell and cross-sell when possible and appropriate.
  • Work with supervisor to maximize profit for the Company.
  • Select products from preferred vendors and support current goals of the company, such as focused rebates, whenever possible.
  • Attend trainings and meetings as required.
  • Special projects.
  • Regular and predictable attendance.
  • Work safely.
Supervisory Responsibilities
  • None
Knowledge, Skills, and Abilities
  • Working knowledge of products sold and their applications.
  • Working knowledge of industrial and legal standards and guidelines regarding quotes.
  • Ability to effectively manage multiple tasks and priorities and easily adapt to changing situations.
  • Effective communication, interpersonal, customer service, accuracy, sales, negotiation, judgement, teamwork, and stress management skills.
  • General business acumen, especially regarding profit margin.
  • Working knowledge of Microsoft Office products, Eclipse, and other relevant software.
  • Maintain a professional image as a representative of the company.
  • Ability to accurately read and interpret documents, such as safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to accurately calculate figures and amounts such as margins, discounts, interest, proportions, percentages, area, circumference and volume.
  • Ability to operate standard office equipment.
Education and/or Experience
  • High School Diploma or equivalent; or
  • Six months to a year of related experience and training; or
  • Equivalent combination of experience and education.
Physical Demands and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  • Frequently required to sit; talk and hear; and use fingers.
  • Regularly required to walk and stand; reach, grasp, and handle.
  • Occasionally required to lift and/or move up to 25 pounds.
  • Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner.
  • Specific vision abilities required by this job include clear vision at 20 inches or less.
  • Work performed primarily inside.
  • The noise level in the work environment is usually moderate.