Dispatcher-2 HICKSVILLE

4 weeks ago


Hicksville, New York, United States First Student Canada-Transco Full time
Job Title: Dispatcher-2 HICKSVILLE

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day. Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II.

Job Summary:

We are seeking a highly skilled Dispatcher to join our team. As a Dispatcher, you will be responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.

Key Responsibilities:
  • Oversee all routes and scheduling of buses
  • Counsel and coach drivers and monitors
  • Handle heavy phone and radio traffic
  • Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
  • Serves as primary communication liaison with major contracted customer
  • May handle charter reservations, billing, or driver payroll
  • Provides solutions to drop-off and pick-up problems
  • Handle back-up driver duties or perform miscellaneous clerical duties as needed
  • Completes assignment of special projects
  • Assists with supervision of day-to-day operations
Requirements:
  • 3-5 years experience
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to deliver under time constraints and deadlines
  • Previous terminal operations, dispatch, or driver experience
  • Computer literate
What We Offer:
  • $26.10/HR to $27.10/HR
  • Paid Time Off and Vacation
  • 401K w/matching After 1 Year of Service
  • Tremendous Career Advancement Opportunities
  • Positive and rewarding work environment

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace.



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