Coffee Specialist

Key Responsibilities of a Coffee Specialist:

+ Crafting exceptional coffee beverages utilizing diverse brewing methods and equipment.

+ Promoting and selling coffee products and brewing apparatus.

+ Ensuring a delightful experience for customers by addressing their preferences.

Coffee Specialist Job Overview:

We are seeking a skilled coffee specialist who excels in brewing high-quality coffee and is dedicated to delivering outstanding service to our patrons. The ideal candidate is proactive and committed to enhancing the reputation of our café.

This individual should possess excellent sales abilities and be a collaborative team member with strong problem-solving skills and meticulous attention to detail.

A successful applicant must be proficient in various coffee brewing techniques and equipment, while also being capable of understanding customer needs, upselling when suitable, and fostering lasting relationships with clientele.

Responsibilities of a Coffee Specialist:

+ Ensuring customer satisfaction by addressing guests' needs.

+ Offering menu suggestions and additional insights.

+ Crafting coffee beverages using diverse preparation methods and tools.

+ Promoting and selling coffee products and brewing equipment.

+ Managing cash and credit transactions efficiently.

+ Overseeing inventory and organizing supplies.

+ Maintaining a safe, clean, and inviting work environment.

Coffee Specialist Job Requirements:

+ Previous experience in a coffee-related role is essential.

+ Proficiency in various coffee brewing techniques is required.

+ Ability to operate and maintain coffee-making equipment is necessary.

+ Strong sales and presentation skills are a must.

+ A minimum of a high school diploma is required.

Company Overview:

Established in 1950, Dunkin' is recognized as America's go-to destination for coffee and baked goods. As a leader in the coffee industry, Dunkin' offers a wide range of hot and iced coffee options, along with donuts, bagels, and muffins. The company has consistently ranked No. 1 in customer loyalty within the coffee sector for over a decade. With more than 13,100 locations across 41 countries, Dunkin' is headquartered in Canton, Massachusetts, and is part of the Dunkin' Brands Group, Inc.