Coffee Specialist

Key Responsibilities of a Coffee Specialist:

+ Crafting exceptional coffee beverages using diverse preparation methods and equipment.

+ Promoting and selling coffee-related products and brewing apparatus.

+ Ensuring guest satisfaction by addressing their preferences and needs.

Coffee Specialist Job Overview:

We are seeking a skilled coffee specialist who excels in brewing premium coffee and enhancing the overall customer experience. The ideal candidate will demonstrate a strong commitment to their role and take initiative in upholding the esteemed reputation of our café.

This individual should possess excellent sales abilities and be a collaborative team member with a talent for problem-solving and meticulous attention to detail.

A qualified applicant must be proficient in various coffee brewing techniques and equipment operation, while also being adept at meeting customer needs, promoting products effectively, and fostering enduring customer relationships.

Responsibilities of a Coffee Specialist:

+ Ensuring guest satisfaction by understanding and catering to their preferences.

+ Offering insightful menu recommendations and detailed product information.

+ Crafting coffee beverages using a variety of preparation techniques and equipment.

+ Promoting and selling coffee products and brewing equipment.

+ Managing cash and credit transactions accurately.

+ Overseeing inventory and organizing storage and supplies efficiently.

+ Maintaining a safe, clean, and inviting work environment.

Coffee Specialist Job Requirements:

+ Previous experience in a coffee-related role is essential.

+ Proficiency in various coffee preparation methods is required.

+ Experience in operating and maintaining coffee equipment is necessary.

+ Strong sales and presentation skills are a must.

+ A minimum of a high school diploma is required.

Company Overview:

Established in 1950, Dunkin' is a leading destination for coffee and baked goods in America. Renowned for its hot and iced coffee varieties, as well as donuts, bagels, and muffins, Dunkin' has consistently ranked No. 1 in customer loyalty within the coffee sector for over a decade. With more than 13,100 locations across 41 countries, Dunkin' is headquartered in Canton, Massachusetts, and is part of the Dunkin' Brands Group, Inc.