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Coffee Specialist

2 months ago


Valparaiso, Indiana, United States Dunkin' Full time

Key Responsibilities of a Coffee Specialist:

+ Crafting exceptional coffee beverages utilizing diverse brewing methods and equipment.

+ Promoting and selling coffee products along with brewing apparatus.

+ Ensuring a high level of customer satisfaction by addressing guests' preferences.

Café Service Expert Job Overview:

We are seeking a skilled café service expert who excels in brewing outstanding coffee and delivering remarkable customer service experiences. The ideal candidate will be dedicated to their role and proactive in enhancing the reputation of our café.

This individual should possess strong sales abilities and be a collaborative team member with excellent problem-solving skills and meticulous attention to detail.

A successful applicant must be proficient in various coffee brewing techniques and equipment, while also being capable of meeting our guests' needs, suggesting additional products when suitable, and fostering enduring customer relationships.

Responsibilities of a Café Service Expert:

+ Ensuring customer satisfaction by addressing guests' preferences.

+ Offering menu suggestions and detailed product information.

+ Crafting exceptional coffee beverages utilizing diverse brewing methods and equipment.

+ Promoting and selling coffee products along with brewing apparatus.

+ Managing cash and credit transactions efficiently.

+ Overseeing inventory and organizing storage and supplies.

+ Maintaining a safe, clean, and inviting work environment.

Café Service Expert Requirements:

+ Previous experience in a coffee service role is essential.

+ Proficiency in various coffee brewing techniques is required.

+ Ability to operate and maintain coffee-making equipment is necessary.

+ Strong sales and presentation skills are a must.

+ A minimum of a high school diploma is required.

Company Overview:

Established in 1950, Dunkin' is a leading destination for coffee and baked goods across the nation. As a frontrunner in the coffee industry, Dunkin' has consistently ranked No. 1 for customer loyalty in the coffee sector for over a decade. With more than 13,100 locations in 41 countries, Dunkin' is a proud member of the Dunkin' Brands Group, Inc. family.