Customer Service Representative

2 days ago


Scottsdale, Arizona, United States Sexton Pest Control Full time
Job DescriptionSexton Pest Control is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and their concerns are addressed.Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information to customers regarding their pest control services.
  • Assist customers with scheduling appointments and resolving billing issues.
  • Communicate effectively with customers through various channels, including phone, email, and in-person.
  • Work collaboratively with the sales and operations teams to ensure seamless customer service.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
About Sexton Pest ControlSexton Pest Control is a locally owned and operated company with over 50 years of experience in the pest control industry. We pride ourselves on providing exceptional customer service and ensuring the highest level of quality in our services. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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