Customer Service Representative

3 days ago


Scottsdale, Arizona, United States SpeedPro Full time
Customer Service Representative Job Description

At SpeedPro, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our client-facing team, you'll be responsible for delivering exceptional customer experiences and building strong relationships with our clients.

Key Responsibilities:
  • Greeting and Meeting Clients: Greet clients on the phone and in person, and meet with them to explain our products and services.
  • Client Relationship Management: Maintain regular contact with current and prospective clients to ensure their needs are met and exceeded.
  • Quote Preparation and Delivery: Prepare and deliver quotes to clients in a timely and professional manner.
  • Order Tracking and Management: Track the status of orders from start to completion and ensure timely delivery.
  • Communication and Collaboration: Communicate effectively with internal and external stakeholders to ensure work is completed to client expectations.
Requirements:
  • Administrative Skills: Proficient in administrative tasks, including data entry and software management.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Organizational and Time Management Skills: Highly organized and able to manage multiple tasks and priorities in a fast-paced environment.
  • Technical Skills: Proficient in Microsoft Office and CRM database management.
What We Offer:

As a Customer Service Representative at SpeedPro, you'll have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer experiences. You'll be part of a team that values collaboration, innovation, and customer satisfaction.

We're committed to providing our employees with the tools and support they need to succeed, including ongoing training and development opportunities. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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