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Customer Service Representative

1 month ago

Beaver Dam, Wisconsin, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled Customer Service Specialist to join our team at Sherwin-Williams. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Provide excellent customer service to customers in person and over the phone
  • Determine customer needs and present appropriate products and services
  • Process sales transactions accurately and consistently
  • Pull products from the sales floor or warehouse
  • Stock shelves and set up displays
  • Clean store equipment
  • Load and unload delivery trucks
  • Maintain in-stock and presentable condition assigned areas
Requirements
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs
  • Must be willing to work all scheduled hours, including evenings and weekends
  • Must have at least one year of experience working in a delivery, retail, or customer service position
  • Must have previous work experience selling paint and paint-related products
  • Must have previous work experience operating tinting and mixing equipment
What We Offer

At Sherwin-Williams, we offer a competitive salary and benefits package, as well as opportunities for career growth and development. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.