Customer Service Representative

1 week ago


Albert Lea, Minnesota, United States Produce State Bank Full time
Job Title: Customer Service Representative

Company Overview:
Produce State Bank is a family-owned and operated financial institution with four offices in the communities of Hollandale, Glenville, and Albert Lea, Minnesota. We are proud to have served our community for nearly a century and have a stable base of loyal, long-term depositors.

Salary Range:$45,000 - $60,000 per year (estimated)

Job Description:
As a Customer Service Representative at Produce State Bank, you will be the first point of contact for all incoming inquiries and play a key role in maintaining a positive banking experience for our customers. Your duties will include processing customer transactions, answering telephone calls, and providing exceptional customer service. You will also be responsible for maintaining a balanced cash drawer, monitoring and maintaining cash limits, and safeguarding customer information.

Required Skills and Qualifications:
* High school degree or equivalent required; 1-2 years' experience working with customers in a public or professional setting preferred
* Excellent communication skills and ability to work in a fast-paced environment
* Ability to handle cash accurately and securely
* Basic computer skills and knowledge of office equipment

Benefits:
* Competitive salary range ($45,000 - $60,000 per year)
* Comprehensive benefits package including health insurance and retirement options
* Paid time off, safe and sick leave, and 10-11 paid holidays per year
* Opportunities for career growth and professional development

Other:
* Must be able to work flexible hours, including evenings and weekends as needed

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