Customer Service Liaison
3 weeks ago
About Us
Zoës Kitchen - Park Plaza is a fast-paced and dynamic restaurant chain dedicated to serving fresh, healthy meals. Our team members are the backbone of our success, and we're looking for individuals who share our passion for delivering exceptional customer experiences.
The Role
We're seeking a motivated Customer Service Liaison to join our team at Zoës Kitchen - Park Plaza. As a key member of our front-of-house staff, you'll be responsible for providing top-notch service to our customers, ensuring their needs are met, and exceeding their expectations.
Responsibilities
• Greet and welcome customers in a friendly and professional manner
• Take orders and serve food and beverages efficiently and accurately
• Handle customer complaints and resolve issues in a timely and satisfactory manner
• Work effectively as part of a team to maintain a clean and organized dining area
• Maintain a high level of product knowledge and make recommendations to customers when appropriate
Requirements
• High school diploma or equivalent required
• 1-2 years of customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing situations quickly
• Basic math skills and ability to handle cash and credit transactions accurately
What We Offer
• Competitive salary: $35,000 - $45,000 per year, depending on experience
• Opportunities for advancement and career growth within the company
• A fun and supportive work environment with a team-oriented culture
• Comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and holidays
About the Salary
The estimated annual salary for this position is $40,500, based on industry standards and the cost of living in the area.
Location
Zoës Kitchen - Park Plaza is located in [insert location]. We're easily accessible by car or public transportation, making it an ideal spot for those who value convenience and flexibility.
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