Customer Service Supervisor

2 days ago


Lake Charles, Louisiana, United States The Cookie Place Inc Full time
Role Description
The Shift Leader at The Cookie Place Inc is a dynamic and rewarding role that requires a unique blend of leadership, communication, and problem-solving skills. As a member of our team, you will be responsible for driving sales growth, delivering exceptional customer service, and maintaining a clean and safe working environment. Your expertise in cake decorating and ability to multitask will be invaluable in delivering high-quality products and services to our customers.

Key Responsibilities
Some of your key responsibilities will include:
  • Leading staff and delegating tasks effectively
  • Ensuring compliance with company policies and procedures
  • Developing and implementing sales strategies
  • Maintaining accurate records and reports

Requirements
To succeed in this role, you will need:
  • 1-2 years of retail and/or food service management experience
  • Excellent communication and interpersonal skills
  • Able to work under pressure and meet deadlines

Salary Information
We offer a competitive salary of $42,000 per year, reflecting the importance of this position in driving sales growth and delivering exceptional customer service.

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