Creative Customer Service Team Associate

3 days ago


Lake Charles, Louisiana, United States Michaels Stores Full time
About Michaels Stores

At Michaels Stores, we're dedicated to fueling the joy of creativity in our customers. As a leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada, as well as online at Michaels.com. We're committed to providing an inclusive and welcoming environment for all team members and customers.

Job Overview

We're seeking a highly skilled Creative Customer Service Team Associate to join our team. This role is responsible for delivering exceptional customer service, helping customers shop, and ensuring a fast and friendly checkout experience. As a member of our team, you'll be expected to maintain a high level of customer satisfaction, while also contributing to the overall success of our store.

Responsibilities
  • Deliver friendly customer service, help customers shop, and ensure a fast and friendly checkout experience
  • Maintain a high level of customer satisfaction through proactive problem-solving and effective communication
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service
  • Participate in visual merchandising and display maintenance to create an engaging shopping experience
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns
Requirements
  • High school diploma or equivalent required; prior retail experience preferred
  • Excellent communication and interpersonal skills; ability to work effectively with customers, colleagues, and management
  • Demonstrated problem-solving and analytical skills, with the ability to think critically and make sound decisions
  • Ability to lift up to 50 pounds, stand for long periods, and move throughout the store as needed
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

  • A competitive hourly wage of $12-$15 per hour, depending on location and experience
  • Ongoing training and development opportunities to enhance your skills and career growth
  • A fun and supportive work environment that encourages collaboration and teamwork
  • A comprehensive benefits package, including health insurance, paid time off, and employee discounts
About You

We're looking for a passionate and dedicated individual who shares our commitment to customer satisfaction and creative expression. If you're a motivated and results-driven professional with a passion for retail and customer service, we encourage you to apply today



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