Business Process Specialist

7 days ago


San Antonio, Texas, United States USAA Full time

About Us:

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USAA is a leading financial services provider dedicated to serving the military community. Our mission is to facilitate the financial security of millions of U.S. military members and their families. We strive to create a work environment that values honesty, integrity, loyalty, and service.

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Job Overview:

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We are seeking an experienced Business Rules Analyst-Intermediate to join our team. As a key member of our organization, you will play a critical role in gathering and analyzing business requirements, translating them into functional designs, and implementing solutions.

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Responsibilities:

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  • Assist in the development of solutions and recommendations for business requirements, business rules, product offerings, or changes to existing systems/applications.">
  • Work with internal and external resources to define business requirements and coordinate system enhancements.">
  • Participate in feasibility, enterprise impact, and cost/benefit analysis.">
  • Implement recurring, scheduled, or ad-hoc system changes within change control methodologies.">
  • Complete testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs.">
  • Perform post-implementation testing, monitoring, and reporting to ensure functionality.">
  • Develop and maintain knowledge of LOB, Bank Fraud & Central Operations, and Enterprise systems, processes, procedures, and products to understand business rules and their impacts on business users.">
  • Review applicable system updates for functionality impacts or enhancements and coordinate changes.">
  • Conduct periodic reviews and testing of system parameters, options, product details, or system output to ensure accurate output and compliance with regulatory and/or audit guidelines.">
  • Maintain status and reports for all completed ongoing or future initiatives.">
  • Complete documentation and retention processes and procedures.">
  • Summarize insights from analysis and use findings to develop business rules.">
  • Evaluate risks associated with business activities and ensure they are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.">
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Requirements:

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  • Bachelor's degree or 4 years of related experience may be substituted in lieu of degree.">
  • 2 years of experience supporting and participating in stakeholder consultation, needs assessment, requirement translation, and prescription of technology solutions.">
  • Advanced degree in Information Management, Information Studies, or related field.">
  • Demonstrate understanding of business rule application in technology solutions.">
  • Strong written and verbal communication skills.">
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Preferred Qualifications:

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  • US military experience through military service or a military spouse/domestic partner.">
  • Experience performing data validation and building reports for management.">
  • Bachelor's or Master's in a quantitative discipline.">
  • 2+ years' experience in the financial industry, fraud experience preferred.">
  • 2+ years' experience with Excel in performing data analysis, visualization, and reporting.">
  • 2+ years' experience conducting root cause analysis and trend analysis.">
  • Experience with retrieving and manipulating data within SAS and SQL.">
  • Strong analytical skills and critical thinking skills">
  • Strong communication skills, attention to detail, and passion for excellence.">
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What We Offer:

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As a valued employee of USAA, you can expect a competitive compensation package, including a salary range of $54,940 - $98,440, depending on your location and experience. Additionally, you will have access to best-in-class benefits, including comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

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Location:

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This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

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About the Team:

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You will be part of a collaborative and dynamic team that values innovation, teamwork, and customer satisfaction. If you are passionate about working in a fast-paced environment and are committed to delivering exceptional results, we encourage you to apply for this exciting opportunity.



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