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Franchise Store Supervisor

2 months ago

San Francisco, California, United States Papa Murphy's Full time

Position Overview:

M&J PM, LLC, a franchisee of Papa Murphy's, is in search of a committed Retail Operations Manager to lead all facets of the store's functions. In this role, you will be tasked with cultivating a workplace culture that reflects the core principles of Quality, Service, Integrity, and Teamwork.

Key Responsibilities:

  • Oversee the effective functioning of the store, ensuring financial success while minimizing waste
  • Encourage the growth and development of team members
  • Ensure compliance with operational standards
  • Manage inventory levels and procure necessary supplies
  • Supervise facility upkeep
  • Address customer feedback with professionalism and care
  • Recruit, train, and assess team members' performance

Essential Qualifications:

  • High school diploma or equivalent is required
  • 2-5 years of experience in a supervisory role
  • Food Handlers Card and/or Serve Safe certification is preferred
  • Excellent leadership and communication abilities
  • Basic proficiency in computer applications

Additional Requirements:

  • Ability to pass a criminal background check
  • Willingness to cover shifts as needed
  • Physically capable of standing, walking, and lifting up to 30 pounds
  • Consistent and reliable attendance

This job description provides an overview of the primary responsibilities associated with the Retail Operations Manager position. Individuals with disabilities may request accommodations to fulfill the essential functions of this role.