Personal Service Coordinator

4 days ago


Oakland, California, United States Bonita House Full time
Job Summary

We are seeking a highly motivated Personal Service Coordinator to join our team at Bonita House, Inc. in Oakland, CA. The successful candidate will provide outreach, engagement, and rapport building to IHOT participants, utilizing the story of recovery to instill hope and support.

Key Responsibilities:

  • Provide direct services to participants, including outreach, engagement, and rapport building, linkage and referral to services, and crisis counseling.
  • Utilize Critical Time Intervention, Stage-based Treatment, Motivational Interviewing, and assertive-field-based outreach to support participants in seeking mental health services.
  • Accompany participants to appointments and other service engagements, providing community support groups and other activities to build community.
  • Provide support, role modeling, and coaching to participants, as well as linkage and warm handoffs to long-term mental health providers.
  • Collect data and provide information for reports to funders and community partners regarding services provided and outcomes.

Requirements:

  • Lived personal experience with mental illness, homelessness, and/or co-occurring disorders required.
  • Understanding and practice of culturally sensitive components of direct service delivery.
  • Strong engagement skills, organizational, detail-oriented, and time management skills, excellent verbal and written communication skills.
  • Ability to build supportive and respectful working relationships with participants, effectively intervene in crisis situations using de-escalation techniques.

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Must be able to lift 50 pounds.

About Us:

Bonita House, Inc. is committed to providing equal opportunity to all qualified persons regardless of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity or expression, genetic information, age, religion, creed, physical or mental disability, marital status, veteran status or any other characteristic protected by law.

Estimated Salary Range: $26.00 - $28.85 per hour DOE.



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