Medical Office Coordinator

3 days ago

Camarillo, California, United States Therapy Partners Group Full time

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Therapy Partners Group. As a Medical Office Coordinator, you will play a crucial role in ensuring the smooth operation of our Camarillo location.



Job Summary

The ideal candidate will have 12 years of prior experience in customer service and administration, with a strong background in medical or physical therapy front office experience. You will be responsible for greeting patients warmly, maintaining a friendly welcoming relationship, and communicating clearly with all staff members.



You will be the first point of contact for patients, answering phones, and greeting patients with professionalism and care. Your duties will also include scheduling new patients, collecting necessary information, and verifying insurance with carriers. You will accurately enter patient information and demographics into our computer system, submit patient insurance information in a timely fashion, and provide patients with an explanation of their benefits.



As a Medical Office Coordinator, you will work closely with our Billing Department, Physical Therapists, and Aide staff to ensure smooth patient flow. You will follow up on "no show" patients daily, maintain patient confidentiality, and protect our operations by keeping information confidential.



We are looking for a team player with strong customer service skills, who can maintain confidentiality, and is organized and able to manage multiple priorities. You will be able to communicate complex information in a well-thought-out, easily understood manner, both orally and in writing. Your excellent communication skills will enable you to build rapport and effective relationships with patients, staff, and other stakeholders.



The ideal candidate will possess a High School diploma or equivalent, with 12 years of prior experience in customer service and administration. You will be able to identify and problem-solve, work independently, and as part of a team. You will be comfortable working in a fast-paced environment, with a strong attention to detail and organizational skills.



We offer a competitive salary of $18.00 per hour, and a dynamic work environment with opportunities for growth and professional development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



Requirements


  • Thorough knowledge of Microsoft Office
  • Possess strong customer service skills
  • Ability to maintain confidential documents
  • Must be organized and able to manage multiple priorities
  • Ability to communicate complex information in a well-thought-out, easily understood manner, both orally and in writing
  • Ability to communicate in an honest, direct, and professional manner, relating well to others to build rapport and effective relationships
  • Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information, and solicit feedback from others and give and receive feedback objectively
  • Must be able to identify and problem-solve
  • Possess strong team player attributes
  • High School diploma or equivalent
  • 12 years of prior experience in customer service and administration preferred; medical or PT front office experience required


Working Conditions

This position requires prolonged sitting, some walking, bending, stooping, reaching, and stretching. You will need to have eyehand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator, and other equipment. Normal range of hearing and eyesight is required to record, prepare, and present reports.



Benefits

We offer a competitive salary of $18.00 per hour, and a dynamic work environment with opportunities for growth and professional development. We are an equal opportunity employer and welcome applications from diverse candidates.

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