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Medical Office Coordinator

2 months ago

Danvers, Massachusetts, United States NorthShore Physicians Group Full time
{"title": "Patient Service Representative", "description": "About Us

At North Shore Physicians Group, we're dedicated to delivering exceptional patient care and innovative practices. Our team of over 400 physicians, nurse practitioners, and other care professionals work together to discover new ways to improve and enhance our practices.

We're committed to making our practice of medicine smarter and more efficient. Our Patient Service Representatives play a vital role in ensuring that our patients receive the highest quality experience.

Responsibilities
  • Schedule appointments and obtain prior authorizations from insurances as needed
  • Check-in patients, answer questions, and assist with pre-visit paperwork
  • Complete forms, collect co-payments, and schedule follow-up appointments
  • Field incoming telephone calls and triage appropriately
  • Monitor patient flow and waiting room activity
Qualifications

We're looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting. Experience working in a community-based medical practice is preferred, as is Epic experience.

We're an equal opportunity employer and welcome applicants from diverse backgrounds. We're committed to creating an inclusive environment where everyone can thrive.

", "lang_code": "en-US"}