Retail Banking Professional
4 weeks ago
The Retail Banker I is a key role in delivering exceptional customer experiences by providing financial expertise and consultative advice to customers. This position contributes to business objectives by identifying opportunities to educate customers on banking solutions and referring them to appropriate team members or internal bank partners.
Key Responsibilities:
- Provide financial expertise and consultative advice to customers
- Identify opportunities to educate customers on banking solutions
- Refer customers to appropriate team members or internal bank partners
- Contribute to business objectives by delivering exceptional customer experiences
Requirements:
- HS Diploma or GED
- 1+ years related experience required
- Teller experience preferred
- Cross-trained to take customer transactions
- Superior customer service skills
- Strong organization skills to handle multiple tasks in a fast-paced environment
- Excellent communication skills with ability to be concise, clear and consistent
- Demonstrated ability to schedule and prioritize work
- Demonstrated ability to work independently and within deadlines
- Sound judgment in decision making and effective problem solving
- Proficient in Microsoft Office
- Notary license preferred
Working Conditions:
- Domestic travel occasional
- International travel never
- Performing sedentary work continuous
- Performing multiple tasks continuous
- Operating standard office equipment continuous
- Responding quickly to sounds occasional
- Sitting frequent
- Standing frequent
- Walking occasional
- Moving safely in confined spaces occasional
- Lifting/carrying (under 25 lbs.) occasional
- Lifting/carrying (over 25 lbs.) never
- Squatting occasional
- Bending occasional
- Kneeling occasional
- Crawling never
- Climbing never
- Reaching overhead occasional
- Reaching forward occasional
- Pushing never
- Pulling never
- Twisting never
- Concentrating for long periods of time continuous
- Applying common sense to deal with problems involving standardized situations continuous
- Reading, writing and comprehending instructions continuous
- Adding, subtracting, multiplying and dividing continuous
About TD Bank:
TD Bank is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.
We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
We are deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.
As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.
Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential.
Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals.
As an organization, we keep growing – and so will you.
Our Total Rewards Package includes base salary and variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
Learn more about our Total Rewards Package.
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