Retail Banking Professional

2 days ago


Franklin Square, New York, United States TD Bank Full time

Job Summary:

We are seeking a highly skilled Retail Banking Professional to join our team at TD Bank. As a Customer Liaison Specialist, you will be responsible for delivering legendary customer experiences by utilizing financial expertise and consultative advice in advising customers regarding banking solutions and needs.

Key Responsibilities:

  • Contribute to the achievement of business objectives by identifying appropriate TD solutions that help customers achieve their financial goals and optimize their relationship with TD.
  • Utilize customer relationship management tools to proactively play a key role in customer assessments, proactively identifies customer solutions, and lead-focused outbound sales activities.
  • Make product recommendations based on customer needs and highlights product features and benefits that ultimately support customers through challenging times and life events, save time and money, and exceed their needs.
  • Build working relationships with customers and related teams.
  • Participate in customer outreach, servicing, and advice activities to deliver on our unexpectedly human promise.

Requirements:

  • HS Diploma or GED.
  • 1+ years related experience required.
  • Teller experience (Preferred).
  • Cross-trained to take customer transactions.
  • Superior customer service skills.
  • Strong organization skills to handle multiple tasks in a fast-paced environment.
  • Excellent communication skills with the ability to be concise, clear, and consistent.
  • Demonstrated ability to schedule and prioritize work.
  • Demonstrated ability to work independently and within deadlines.
  • Sound judgment in decision making and effective problem-solving.
  • Proficient in Microsoft Office.
  • Notary License (Preferred).

What We Offer:

  • A competitive salary and variable compensation/incentive awards.
  • A comprehensive benefits package, including health and well-being benefits, savings and retirement programs, paid time off, and banking benefits and discounts.
  • Regular career development and performance conversations with your manager.
  • Access to an online learning platform and mentoring programs to help you unlock future opportunities.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering legendary customer experiences, we encourage you to apply for this exciting opportunity.


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