Customer Service Associate

2 weeks ago


Pink Hill, North Carolina, United States Family Dollar Full time
Customer Service Representative at Family Dollar

We are seeking a skilled and friendly Customer Service Representative to join our team at Family Dollar. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Greet customers and assist them with selection of merchandise, answering questions and making recommendations as needed.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
  • Work collaboratively with store team members to achieve sales goals and maintain a high level of customer satisfaction.
  • Perform opening and closing duties, including counting cash, processing credit card transactions, and maintaining store appearance.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

What We Offer:

  • A competitive hourly wage and opportunities for advancement.
  • A fun and supportive work environment with a team-oriented culture.
  • Opportunities for professional growth and development.


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