Oil Change Team Member

11 hours ago


Des Moines, Iowa, United States Valvoline Instant Oil Change Full time
Job Overview

We are seeking a skilled Customer Service Advisor to join our team at Valvoline Instant Oil Change. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our guests.

Key Responsibilities:

  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Present oil change options and additional services based on manufacturer recommendations
  • Build trust and win repeat customers by providing excellent service
  • Evaluate customers' needs and work quickly and efficiently to meet their requirements
  • Provide hands-on assistance under the hood as needed

Requirements:

  • Effective interpersonal and oral communication skills
  • Ability to interact with people face-to-face and build strong relationships
  • Friendly and approachable demeanor, with a willingness to work as part of a customer-focused team
  • Eagerness to learn and grow, with a commitment to ongoing training and development
  • Physical ability to lift up to 50 pounds and stand for extended periods

Benefits:

  • Competitive hourly wage: $13-$16 per hour
  • Flexible scheduling to accommodate various needs and preferences
  • Ongoing training and development opportunities
  • Award-winning company culture that values teamwork and customer satisfaction

Why Work with Us?

At Valvoline Instant Oil Change, we value our employees and offer a range of benefits to support their success. Our competitive compensation package includes an estimated salary of $45,000 - $60,000 per year, depending on experience and performance. We also offer flexible scheduling, ongoing training and development opportunities, and a supportive work environment.



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