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Field Engineer I/II
2 months ago
We are seeking a highly skilled Field Engineer I/II to join our remote operations team. As a key member of our team, you will be responsible for analyzing available data to troubleshoot problems and maintaining network integrity.
Key Responsibilities- Install, test, and turn up circuits and trunk groups (DS3, T-1, Ethernet 1G and 10G)
- Install, test, and turn up network equipment (soft-switch, DCS, routers)
- Perform preventive and corrective maintenance on all equipment platforms and associated peripherals and ancillary devices
- Analyze available data to troubleshoot problems and maintain network integrity
- Utilize a full range of technical knowledge and skills related to the Sonus switching platform and transport network
- Associate's or BS degree, or equivalent work experience
- Proficient in the use of Central Office test equipment such as the T-Berd 224/310/5800, T-BERD 8000, protocol analyzer, or equivalent test equipment
- Possesses a minimum of 2 years working experience and knowledge of central office switches (Nortel DMS, Ericsson, Lucent, etc.) or soft switch, SONUS platform preferable
- Knowledge of the public switched network
- Knowledge of troubleshooting, installation, and maintenance practices
- 100% employer-paid comprehensive medical, dental, and vision plans
- Free virtual counseling resources through our global Employee Assistance Program
- Roth and Pre-tax 401(k) options with employer match
- 5+ weeks of paid time off
- Paid parental leave and family planning support through Maven
- Flexible remote work offerings
- Paid time off to support a volunteer program of your choice
We are a company that values diversity and equal opportunity in all aspects of our business. We are committed to building a company that empowers individuals from a diverse set of backgrounds and values diversity of thought as a beacon for performance.
