Field Engineer I/II

4 weeks ago


Ashburn, Virginia, United States Sinch Full time

Job Summary:

We are seeking a highly skilled Field Engineer I/II to join our remote operations team. As a Field Engineer I/II, you will be responsible for analyzing available data to troubleshoot problems by effectively using appropriate methods, test equipment, tools, and related software to maintain network integrity.

Key Responsibilities:

  • Install, test/turn-up of circuits and trunk groups (DS3, T-1, Ethernet 1G and 10G)
  • Install, test/turn-up of network equipment (soft-switch, DCS, routers)
  • Perform preventive and corrective maintenance on all equipment platforms as well as associated peripherals and ancillary devices
  • Analyze available data to troubleshoot problems by effectively using appropriate methods, test equipment, tools, and related software to maintain network integrity
  • Utilize a full range of technical knowledge and skills related to the Sonus switching platform and transport network

Requirements:

  • Associate's or BS degree, or equivalent work experience
  • Proficient in the use of Central Office test equipment such as the T-Berd 224/310/5800, T-BERD 8000, protocol analyzer or equivalent test equipment
  • Possesses a minimum of 2 years working experience and knowledge of central office switches (Nortel DMS, Ericsson, Lucent, etc.) or soft switch, SONUS platform preferable

Benefits:

  • 100% employer-paid comprehensive medical, dental, and vision plans
  • Free virtual counseling resources through our global Employee Assistance Program
  • Roth and Pre-tax 401(k) options including an employer match for all participants
  • 5+ weeks of paid time off
  • Paid parental leave and family planning support through Maven

Why Work with Us:

We value diversity and equal opportunity in all aspects of our business. We are committed to building a company that empowers individuals from a diverse set of backgrounds and values diversity of thought as a beacon for performance.



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