Medical Dispensing Specialist

3 weeks ago


Le Mans, Pays de la Loire, United States Arkansas Urology Full time

At Arkansas Urology, we're committed to delivering exceptional patient care and service. As a Medical Dispensing Specialist, you'll play a vital role in ensuring our patients receive accurate and timely medication management.

About the Role

This position is responsible for processing prescriptions through dispensing software with accurate demographic and insurance information. You'll assist with authorization of prescriptions and buy & bill medications dispensed through our clinic, while maintaining attention to detail and excellent customer service skills.

Duties and Responsibilities
  1. Provide personalized support to patients by explaining and clarifying their prescriptions, as well as answering questions about prescription use.
  2. Process prescriptions in dispensing software with accurate patient demographic and insurance information.
  3. Verify that all necessary information on prescriptions is complete and accurate.
  4. Assist with prior authorizations and cost exceeds maximum overrides for dispensed prescriptions.
  5. Support the team with prior authorizations for buy and bill medications given in office.
  6. Notify the navigator of the cost of paid claims, ensuring seamless communication and collaboration.
  7. Order prescriptions after approval from the navigator/patient by emailing central supply.
  8. Perform routine tasks to prepare prescribed medications for patients, such as labeling bottles.
  9. Collaborate with the PIC to verify correct prescriptions and check off in dispensing software.
  10. Support the team with notifying central supply of delivery to satellite clinics and distributing medications to local providers for dispensing.
  11. Track dispensed medications on tracer paper with lot, expiration, and NDC numbers.
  12. Track received prescription signatures on RX tracker forms.
  13. Notify providers of approval for buy and bill injections, monitoring changes in coverage and updating the clinical team accordingly.
  14. Load cost of medications into dispensing software routinely.
  15. Consult with the PIC and/or director regarding health matters and refer questions to them or the navigator as needed.
  16. Process refills as needed and request refill renewals from providers when necessary.
  17. Support the PIC and Director of Clinical Operations with credentialing needs for ACHC and other PBM contracts.
  18. Fully comply with AU policy and procedures for dispensing.
  19. Achieve competency in dispensed perceptions and buy and bill medications, attending regular meetings as required.
Requirements

To be successful in this role, you'll need:

  • A high school diploma or GED.
  • Graduation from an ASHP accredited Pharmacy Technician Program, Associates Degree, or equivalent experience.
  • Excellent knowledge of drug names, with a commitment to ongoing education on new drugs.
  • Strong verbal and written communication skills.
Salary

The estimated annual salary for this position is approximately $45,000 - $60,000, depending on experience and qualifications.



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