Executive Housekeeping Assistant

3 days ago


Capistrano Beach, United States Hilton Grand Vacations Full time
About the Role

We are seeking a highly skilled and experienced Assistant Executive Housekeeper to join our team at Cypress Pointe. As a key member of our Housekeeping Department, you will be responsible for ensuring the highest standards of cleanliness and service to our guests and owners.

Key Responsibilities
  • Lead and manage the Housekeeping Department in the absence of the Executive Housekeeper, ensuring efficient and productive operations.
  • Inspect units and common areas to ensure compliance with departmental standards and provide excellent service to guests and owners.
  • Monitor guest requests and complaints, resolving issues and coordinating efforts with other departments as necessary.
  • Assist in maintaining accurate inventory of linens and supplies, coordinating the Lost and Found, and ensuring accurate procedures are followed.
  • Monitor laundry operations and assist with carpet and floor maintenance programs.
  • Ensure all assets of the department, equipment, supplies, and storage are accurately locked and secured.
  • Assist with hiring, supervising, disciplining, and training of all staff under the direction of the Housekeeping Department.
  • Perform administrative tasks associated with maintaining accurate documentation, such as payroll timekeeping records, staff schedules, vacation hours, etc.
Requirements
  • 2 years of prior supervisory experience
  • 3 years in a related housekeeping role
  • Organizational and interpersonal skills
  • High school diploma
  • Knowledge of Housekeeping equipment and chemicals, including OSHA and Blood Borne Pathogen safety standards
What We Offer

HGV offers a competitive hourly rate of $25.00-$27.50 based on experience. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



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