Store Associate and Customer Service Representative

5 days ago


North Kingstown, Rhode Island, United States Ocean State Job Lot Full time

We are seeking a highly motivated Store Associate and Customer Service Representative to join our team at Ocean State Job Lot. This role is responsible for handling customer service issues from inception to resolution and working closely with other departments across the company.

About the Company

Ocean State Job Lot is a leading retailer known for its commitment to customer satisfaction. Our stores offer a wide range of products at discounted prices, making us a go-to destination for shoppers looking for great deals.

The estimated salary for this role is around $42,000 per year, based on industry standards and location. This compensation package reflects the importance of this position in delivering exceptional customer experiences.

Job Description
  • Job Summary: Provide excellent customer service and support to ensure customer satisfaction.
  • Key Responsibilities:
    • Handle customer complaints and issues professionally and efficiently.
    • Work collaboratively with cross-functional teams to resolve customer issues.
    • Provide accurate and timely information to customers regarding products and services.
Requirements and Qualifications

To be successful in this role, you should possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. A high school diploma or equivalent is required, and previous experience in customer service or a related field is preferred.

Benefits

Ocean State Job Lot offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also provide ongoing training and development opportunities to help you grow in your career.



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