Customer Service Representative

7 days ago


North Kingstown, Rhode Island, United States Nucar Southern New England Full time

Nucar Southern New England is seeking a highly skilled Customer Service Representative - Sales Excellence to join our team in North Kingstown. This role offers an excellent opportunity for career growth and professional development.

About the Role

This full-time position will be responsible for handling inbound and outbound customer service calls, as well as sales inquiries. The ideal candidate will have excellent communication skills, both verbal and written, and be able to build rapport with clients quickly.

Key Responsibilities
  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Meet or exceed departmental Key Performance Indicators (KPIs) that measure overall performance.
  • Maintain accurate records of customer interactions and updates.
  • Collaborate with colleagues to achieve sales targets and enhance customer satisfaction.
Requirements

To be successful in this role, you will need:

  • A minimum of 1-3 years' experience in customer service or sales.
  • Excellent telephone skills and the ability to work in a fast-paced environment.
  • Basic computer knowledge, including Microsoft Office and Google Suite.
  • Strong organizational expertise and attention to detail.
  • The ability to work flexible hours, including weekends.
Benefits

We offer a comprehensive benefits package, including:

  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid vacations and holidays.

As a valued member of our team, you will also receive ongoing training and development opportunities to help you grow your skills and advance your career.

Salary

The estimated salary for this position is $45,000-$55,000 per year, based on experience and qualifications.



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