Restaurant Operations Manager

1 month ago


Hollywood, Florida, United States Jackmont Hospitality Full time
Job Overview

As a Restaurant Manager at Jackmont Hospitality, you will be responsible for overseeing the daily operations of a specific department within the restaurant. This includes managing staff, optimizing profits, and increasing sales.

Key Responsibilities
  • Manage all areas of operations for a specific department, including marketing and human resources, while ensuring the company's standards of quality, service, and operations are maintained.
  • Make daily decisions, provide staff support, and plan schedules to uphold standards, product quality, and cleanliness.
  • Interact with guests and follow up on any issues or complaints they may have.
  • Maintain an accurate and up-to-date manpower plan of department staffing needs.
  • Prepare schedules and ensure that the department is staffed for all shifts.
  • Use the Great People Selection process to interview hourly team members and ensure they meet company standards.
  • Staff, train, and develop hourly team members through ongoing feedback, establishment of performance expectations, and regular performance reviews.
  • Identify operational opportunities to build sales and control costs, and develop and implement plans to address these opportunities.
  • Perform liquor, wine, and beer checks to ensure proper invoicing.
  • Ensure proper security procedures are in place to protect team members, guests, and company assets.
  • Prepare end-of-shift reports.
  • Directly supervise team members.
  • When acting as manager on duty, oversee all restaurant operations.
  • Ensure great food is served to every guest.
  • Manage inventory efficiently, accurately, and in a cost-effective manner.
  • Foster open communication with kitchen and FOH staff.
Qualification Requirements
  • A 4-year college degree is preferred.
  • A minimum of 2 years' experience working in a full-service restaurant is required.
  • Must be capable of performing all functions and meeting qualification standards for all hourly positions.

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