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Part-Time Sales Associate adidas Retail Store, Niagara Falls

2 months ago

Niagara Falls, New York, United States Adidas AG Full time

**Job Summary**

We are seeking a highly motivated and customer-focused Sales Associate to join our team at our adidas Retail Store in Niagara Falls. As a Sales Associate, you will play a key role in delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

**Key Responsibilities**

• Assist customers in selecting adidas merchandise, providing information about products, materials, technology, and functionality.

• Ensure adidas customer service standards are upheld by listening to customers' wants and needs, and providing product information when required.

• Drive and close sales by utilizing adidas selling techniques and the in-store AOS system (where available).

• Complete customer sales transactions (cash, credit, debit, etc.).

• Maintain store appearance, assist in processing and replenishing merchandise, and assist with customer service inquiries.

• Possess proficient knowledge of adidas products and programs, including technology, product information, and requirements.

• Collaborate with colleagues to create a team environment and adhere to adidas brand values and Sales Associate competencies.

• Assist with telephone duties and adhere to company policy and procedures relating to inventory control.

**Requirements**

• High school diploma or general education degree (GED) required.

• Three to six months retail experience preferred.

• Ability to read and comprehend simple instructions, short correspondence, and memos.

• Ability to write simple correspondence.

• Ability to effectively present information in one-on-one and small group situations to customers and other employees.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

• Ability to deal with problems involving several concrete variables in standardized situations.

• Ability to use a point of sale system and basic understanding of cash register functions and cash procedures.

• Ability to exercise good judgment and decision-making skills.

• Demonstrate excellent verbal and written communication skills.

• Demonstrate excellent customer service.

• Ability to work a varied schedule, including weekends, evenings, and statutory holidays, and overtime hours during peak sales periods.

• Proficient in English and French (verbal and written).