Customer Service Ambassador

1 month ago


Vergennes, Vermont, United States Bon Voyage Catering Full time
Job OpportunityWe are seeking a detail-oriented and customer-focused individual to join our catering team at Bon Voyage Catering. As a key member of our team, you will be responsible for providing exceptional service to our elite clientele while traveling to their next destination.Responsibilities
  • Respond to client inquiries and orders in a timely and professional manner
  • Develop and maintain a knowledge base of our evolving products and services
  • Act as a liaison between clients and kitchen staff to ensure seamless execution of catering services
  • Provide information about our services and develop a rapport with clients to build strong relationships
  • Monitor and manage client feedback to continuously improve our services
Requirements
  • Previous experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize tasks effectively
  • Strong attention to detail and organizational skills
  • BIlingual English and Spanish is a plus
  • Foodie type knowledge and aviation knowledge is a plus


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