Front Desk Coordinator for Riverhead Hyundai
5 days ago
We are seeking a highly organized and customer-focused Front Desk Coordinator to join our team at Riverhead Hyundai. As a key member of our front office staff, you will be responsible for providing exceptional service to our customers, handling transactions, and maintaining a professional atmosphere.
The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering top-notch customer service, we encourage you to apply for this exciting opportunity.
About the RoleThis position plays a crucial role in ensuring that our customers have a seamless experience from the moment they walk into our dealership. As a Front Desk Coordinator, you will be the first point of contact for many of our customers, and it is essential that you provide a warm and welcoming greeting, as well as efficiently handle their inquiries and needs.
You will be responsible for processing transactions, answering phone calls, and performing administrative tasks to support the smooth operation of our front office. Your strong organizational skills and attention to detail will enable you to manage multiple tasks simultaneously and maintain accurate records.
Responsibilities- Provide exceptional customer service by responding to customer inquiries, resolving issues, and exceeding customer expectations
- Process transactions accurately and efficiently, including handling cash, checks, and credit card payments
- Manage the front desk area, maintaining a clean and organized workspace, and ensuring that all necessary supplies are available
- Assist with administrative tasks, such as data entry, filing, and other duties as assigned
- Communicate effectively with colleagues, management, and customers to ensure seamless coordination and collaboration
- High school diploma or equivalent required; post-secondary education an asset
- Previous experience in a front office or customer service role; knowledge of automotive industry preferred
- Excellent communication and interpersonal skills; ability to work effectively with diverse groups
- Strong organizational and time management skills; ability to prioritize tasks and meet deadlines
- Able to maintain confidentiality and handle sensitive information with discretion
- Competitive salary: $45,000 - $60,000 per year
- Medical, dental, and vision benefits
- 401(k) plan with company match
- Paid vacation and sick leave
- Opportunities for professional growth and development
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