Field Service Technician

2 weeks ago


Newburgh, Indiana, United States Matrix Design Group Full time
Job Title: Field Service Technician

Matrix Design Group is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support to our customers, ensuring the successful installation, commissioning, and maintenance of our products.

Key Responsibilities:
  • Provide technical support to customers via phone, email, or on-site visits.
  • Install, commission, and maintain our products to ensure optimal performance.
  • Conduct site visits to troubleshoot and resolve technical issues.
  • Collaborate with internal teams to resolve technical issues and improve product performance.
  • Develop and maintain technical documentation and procedures.
Requirements:
  • Bachelor's degree in a relevant field or equivalent experience.
  • Minimum 2 years of experience in a technical support or field service role.
  • Strong technical skills and knowledge of electrical and mechanical systems.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to [insert contact information].



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