Guest Services Supervisor

1 week ago


Atlanta, Georgia, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full time

The Doubletree by Hilton Atlanta Perimeter Dunwoody is in search of a Guest Services Supervisor to enhance their Front Desk operations. This role is pivotal in supporting the Front Office Manager to ensure that the Front Desk team delivers outstanding service and maintains high levels of guest satisfaction.

Key Responsibilities:
  • Oversee and guide the Guest Service team at the Front Desk.
  • Handle guest inquiries and resolve issues with a positive attitude.
  • Provide assistance at the Front Desk as necessary.
  • Perform additional duties as required.
Qualifications:
  • Willingness to work varied shifts, including weekends, holidays, and overtime as needed.
  • Competence in Microsoft Office and familiarity with reservation systems.
  • Prior experience with Hilton Brands is advantageous.
  • Availability during weekends and evenings.
  • Adaptable work schedule is essential.

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