Field Service Technician

6 days ago


California, United States Airswift Full time
Job Summary

We are seeking a highly skilled Field Service Representative to join our team at Airswift. As a key member of our field service team, you will be responsible for providing expert support to our customers in the commissioning, monitoring, and troubleshooting of our wastewater systems.

Key Responsibilities
  • Commission and start-up MBR facilities to ensure optimal performance
  • Provide aftermarket and warranty services to our customers
  • Offer 24/7 phone support to address any technical issues
  • Develop site-specific detailed start-up plans with our process engineering team and customers
  • Assist in the development of project-specific test reports and documentation
  • Verify that customer installations meet our standards and project requirements
  • Set up PLC equipment and establish communication with the PLC
  • Work with customers to complete electrical checks and assist with process startup
  • Maintain all ISO and non-ISO project documentation
  • Provide operator training, commissioning, and remote monitoring programs
  • Transfer lessons learned from the field to our R&D, engineering, and manufacturing teams for continuous improvement
Requirements

To be successful in this role, you will need to have a strong understanding of wastewater systems and a proven track record of providing excellent customer service. You will also need to be able to work effectively in a team environment and communicate complex technical information to customers.



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