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Healthcare Reception Specialist

2 months ago

Miami, Florida, United States Florida ENT Associates Full time
Job Overview

Position Summary:
Are you a personable and detail-oriented professional eager to contribute to the healthcare sector? Florida ENT Associates is looking for a Healthcare Reception Specialist to enhance our dynamic Otolaryngology team.

In this role, you will serve as the initial point of contact for patients and visitors, ensuring a friendly atmosphere while managing appointment scheduling, maintaining patient records, and responding to phone inquiries.


Key Responsibilities:
  • Welcome patients and visitors with warmth and professionalism
  • Coordinate and confirm patient appointments efficiently
  • Accurately maintain and update patient records
  • Handle incoming calls and address questions in a timely manner
  • Work collaboratively with physicians and clinical staff to deliver outstanding patient care
  • Support administrative functions to facilitate the effective operation of the front desk and clinic

Required Qualifications:
  • High School diploma or equivalent
  • At least one year of relevant experience in a medical office environment
  • Strong communication and interpersonal skills
  • Excellent organizational skills and attention to detail
  • Proficiency in basic computer applications and medical office software
  • Ability to manage multiple tasks and thrive in a fast-paced setting

Employee Benefits:
We appreciate our team members and provide competitive compensation packages, comprehensive benefits, and opportunities for professional growth and advancement. Join our dedicated team and make a meaningful difference in patient care within a supportive work environment.

Diversity and Inclusion Statement:
Our hiring practices are based on qualifications and job-related skills, ensuring equal opportunities for all candidates. We are committed to fostering a diverse and inclusive workplace and do not discriminate based on race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities.