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Front Desk Coordinator

2 months ago

Meridian, Mississippi, United States The Joint Chiropractic Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.

Key Responsibilities
  • Provide Excellent Patient Care
    • Greet members and patients upon arrival and check them in for their appointments
    • Answer phone calls and respond to patient inquiries in a timely and professional manner
    • Assist with scheduling appointments and managing patient flow
  • Sales and Marketing
    • Participate in marketing and sales opportunities to attract new patients to our clinics
    • Confidently present and sell membership and visit packages to patients
  • Administrative Tasks
    • Manage patient accounts and ensure accurate and timely billing
    • Process transactions using point-of-sale software
    • Maintain a clean and organized workspace
  • Team Collaboration
    • Work cohesively with other team members to achieve sales goals and provide exceptional patient care
    • Communicate effectively with patients and team members to ensure seamless operations
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous sales or customer service experience preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Strong problem-solving and analytical skills
  • Physical Demands
    • Ability to stand and/or sit for long periods of time
    • Ability to lift up to 50 pounds
About The Joint Chiropractic

The Joint Corp. is a leading provider of chiropractic care, with a mission to make quality care convenient and affordable for millions of patients. We are committed to providing exceptional patient care and support to our members and patients, and we are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator.