Senior Financial Markets Operations Manager
3 weeks ago
The Financial Markets Operations Oversight Manager is responsible for ensuring the effective performance and control of Financial Markets Operations across both onshore and offshore teams. This role involves proactive oversight of daily processes, risk management, and governance to minimize operational risks and maintain high standards of compliance. The successful candidate will possess deep market knowledge, a strong understanding of risk management, and proven experience in team leadership.
Key Responsibilities- Oversight of Financial Markets Operations performance (onshore and offshore) and reporting any issues proactively
- Define and review departmental performance metrics for local and hubbed processes
- Carry out daily and monthly reviews of service provider performance
- Review trend analysis of performance benchmark standards (straight through processing attainment, query attainment, query resolution turnaround times etc)
- Attend BORF, FORF, and SRM meetings
- Manage budgets and cost centers
- Monitor and escalate daily breaks across all accounts, including reviews of narratives and substantiations
- Review escalation matrices twice a year and cascade to all stakeholders
- Oversight of risk events and escalation, risk events investigations and follow-up, drive thematic review deep dive KRIs monitoring
- Ongoing assessment of risk on existing processes, new product risk reviews, review exceptions for necessary BRF tracking
- Control monitoring, executing industry-wide / firm-wide initiatives to FMO Group
- Monitor budget to meet targets and report budget risk
- Drive cost-saving ideas
- Awareness and understanding of the wider business, economic, and market environment in which the firm operates
- Understanding of Fiduciary and Fund Services processes and key associated market risks
- Understanding of Custody and Clearing processes and key associated market risks
- Proven track record to quickly get up to speed on new areas, concepts, and products
- Awareness and understanding of the firm's business strategy and model appropriate to the role
- Track record in delivering continuous improvement
- The ability to identify, assess, monitor, control, and mitigate risks to the firm. Also, an awareness and understanding of the main risks facing the firm and the role the individual plays in managing them
We are an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviors. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
Expected annual base pay range for the role is $73,581 to $110,372 USD. The final offer will be determined on an individualized basis using a number of variables, including but not limited to skill set, depth of experience, and education, internal relativity, and specific work location. At Standard Chartered Bank, base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank-sponsored benefit programs are available and designed to foster employee overall health and well-being, including but not limited to, a best-in-class 401(k) plan with up to 8% employer match, robust medical plan coverage with employer-funded Health Savings Accounts, inclusive family-building benefits, and flexible/hybrid working arrangements for many of our positions subject to role-specific considerations.
Visit our careers
What We OfferIn line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial, and social well-being.
- Core bank funding for retirement savings, medical, and life insurance,with flexible and voluntary benefits available in some locations.
- Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible workingoptions based around home and office locations, with flexible working patterns.
- Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders, and all sorts of self-help toolkits
- A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
- Being part of an inclusive and values-driven organization,one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies - everyone feels respected and can realize their full potential.
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