Customer Service Representative

5 hours ago


Bellevue, Nebraska, United States TEKsystems Full time
Job Summary:

TEKsystems is seeking a skilled Inbound Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, answering general questions about orders, returns, and sales promotions, and assisting customers with placing orders.

Key Responsibilities:

* Respond to inbound calls from customers, averaging 40-50 calls per day
* Answer general questions about price matching, sales promotions, orders, and returns
* Assist customers with placing orders and resolving issues
* Develop and maintain a strong understanding of our products and services

Requirements:

* 1+ year of customer service experience
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced call center environment
* Proficiency in Microsoft Office products

About TEKsystems:

We're a team of 80,000 strong, working with over 6,000 clients across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We're an equal opportunity employer and welcome applications from diverse candidates.

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