Medical Scheduler

20 hours ago


Shenandoah, Iowa, United States Shenandoah Medical Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Scheduler to join our team at Shenandoah Medical Center.

Key Responsibilities
  • New Patient Referrals
    • Coordinate daily Primary Care Physician and Specialty Care Physician referral appointments for Consultation.
    • Track and manage no-show, cancelled, and missed New Patient appointments.
    • Maintain direct communication with Referring Physicians' offices to ensure proper scheduling.
  • Routine Re-Call
    • Schedule routine follow-up appointments for patients based on patient need – 3, 6, 9, or 12 months.
    • Update and maintain accurate Patient demographics and contact information.
    • Track and manage no-show and short notice cancellations.
  • Same Day Urgent Appointments
    • Maintain direct communication with nursing support and auxiliary staff to ensure proper scheduling of "Same Day" appointments.
    • Communicate with nursing staff for patients in need of triage.
  • Appointment Monitoring
    • Maintain direct communication with Providers, nursing support, and auxiliary staff to ensure proper scheduling.
    • Monitor the Patient Appointment Reminder System for changes in appointments.
  • Additional Responsibilities
    • Perform other duties as assigned by management.

Requirements

  • High school diploma or equivalent required.
  • 1-2 years of experience in a medical scheduling or coordination role.
  • Excellent communication and organizational skills.


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